FAQ

How can we help you?

Are you planning a visit to the Eiffel Tower and have questions about how to buy your tickets, our pricing, how to get to the Tower, and what you can do once you get there? In this FAQ we try to answer all of your questions. Enter a key word to search, or choose one of the four different subjects.

Questions involving On the spot

Is there a museum?

There is a reproduction of Gustave Eiffel's office at the top of the tower. There you can see wax models of Gustave Eiffel and his daughter Claire welcoming the famous American inventor Thomas Edison. You can look into this office from the outside. 

An exhibition in the external passageways on the 1st floor of the Eiffel Tower of historical documents with monitors, tactile screens, display cases, digital albums and photocopies of objects enable visitors to learn more about this monument. 

You can also enjoy some of our immersive experiences on smartphone that you can simply trigger by scanning a QR Code at some places: on the exact center underneath the Tower, on the second and first floors. You will encounter Mr Gustave Eiffel himself and learn more about his monumental creation!

If you wish to visit the monument with an official guide, do not miss our brand new guided tours, currently available in French as well as in English language. Exclusively available for booking online.

Contact us

If you can't find the answer you can contact us directly on the Contact page

Contact us