FAQ
How can we help you?
Are you planning a visit to the Eiffel Tower and have questions about how to buy your tickets, our pricing, how to get to the Tower, and what you can do once you get there? In this FAQ we try to answer all of your questions. Enter a key word to search, or choose one of the four different subjects.
Online ticket purchases require payment by bank card or e-card when placing the order on our website. Because the demand for tickets is very high, our online ticketing service does not allow options...
There are some busy periods during the year, when our online time-stamped tickets (mostly elevator tickets to the top floor or to the second floor) get quickly sold out (please note that they are...
The choice of destination is made when purchasing the ticket. If you have opted to visit the 2nd floor you will not be given the possibility of buying an additional ticket for the top.
The "stairs" tickets to the second floor are available online : sale of such tickets open 14 days in advance. Stairs e-tickets are valid for visits up to the 2nd floor, and like the lifts e-tickets...
"Stairs + lift" tickets to the top are sold online, but only in very small quantities. They can be mainly purchased on the day of you visit from the ticket offices at the Tower. The rates are €21.50...
If you buy a ticket to the top of the Eiffel Tower, you have access to all the floors (1st floor, 2nd floor, and the top). The visit to the Eiffel Tower begins on the upper floors (the second floor or...